Rabun Transit will provide mobility device accommodation provided the device does not exceed the lift capabilities in length and width and the weight of the chair, when occupied, does not exceed the manufacturer's specified weight limit.
The bus operator will assist individuals in safely boarding and exiting from the vehicles. The bus operator will also assist with the proper securement of patrons with mobility devices. Individuals with mobility impairments who need special assistance in navigating to and from the vehicle should have a personal care attendant (PCA) ride with them. When the scheduler is notified, the PCA may ride for free.
- Persons using respirators or portable oxygen are permitted on vehicles.
- Service animals accompanying individuals with disabilities are permitted.
- Reasonable Accommodation (modification of policies and practices)
- Policy requires all riders to have their wheelchairs secured while aboard a transit van. The operator may decline to provide service to a rider who refuses to allow his/her wheelchair to be secured. Seat belts/securement must be used by all riders on the vans.
Rabun Transit will make reasonable modifications to policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to its services, subject to the limitations of Federal Regulations S37.169(c)(1)-(3). Individuals requesting modifications to Rabun Transit service shall contact the Americans with Disabilities Act (ADA) Facility Representative and describe what they need in order to use the service. Individuals requesting modifications are not required to use the term "reasonable modification" when making a request.
ADA Facility Representatives:
Wanda Henry, Rabun Transit Manager, 2832 Old Hwy 441S Tiger, GA 30576/ 706-782-3853/ whenry [at] rabuncounty.ga.gov (whenry[at]rabuncounty[dot]ga[dot]gov)
Linda Ramey, Rabun County Board of Commissioners, 25 Courthouse Square, Clayton, GA 30525/ 706-782-5271 ext 3/ lramey [at] rabuncounty.ga.gov (lramey[at]rabuncounty[dot]ga[dot]gov)
ADA complaint forms are available in English or Spanish at the location above or email for a copy.
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FTA Circular 4702.1B, Chapter III, Paragraph 4.a.4: Every Title VI Plan shall include the following information: A public participation plan that includes an outreach plan to engage minority and limited English proficient populations, as well as a summary of outreach efforts made since the last Title VI Plan submission. A recipient’s targeted public participation plan of minority populations may be part of efforts that extend more broadly to include constituencies that are traditionally underserved, such as people with disabilities, low-income populations, and others.